YOLO

1. Introduction

YOLO ("we," "us," or "our") operates the website wearyolo.com and provides health tracking products and services. We are committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or use our services. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us, including:

Contact Information: Name, email address, phone number, and shipping address when you make a purchase or contact us
Payment Information: Credit card details and billing information (processed securely through Stripe)
Account Information: If you create an account, username and password
Communication Data: Information you provide when you contact customer support or communicate with us

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain information, including:

Device Information: IP address, browser type, operating system, device identifiers
Usage Information: Pages viewed, links clicked, time spent on pages, referring website
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity
Location Information: General location based on your IP address (country, state, city)

2.3 Information from Third Parties

We may receive information from third-party services:

Payment Processors: Stripe provides transaction confirmation and fraud prevention data
Advertising Platforms: Facebook/Meta may provide advertising analytics and conversion tracking
Shipping Carriers: Delivery confirmation and tracking information

3. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer service
Communication: To send order confirmations, shipping updates, and respond to your inquiries
Marketing: To send promotional emails, newsletters, and special offers (you can opt out at any time)
Website Improvement: To analyze website usage, improve our services, and enhance user experience
Fraud Prevention: To detect and prevent fraudulent transactions and protect our business
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements
Advertising: To deliver targeted advertisements through Facebook/Meta and other platforms

4. How We Share Your Information

We may share your information with the following third parties:

Service Providers: Stripe (payment processing), WooCommerce (order management), shipping carriers, email service providers
Advertising Partners: Facebook/Meta for advertising and conversion tracking
Legal Requirements: Law enforcement, government authorities, or legal processes when required by law
Business Transfers: In the event of a merger, acquisition, or sale of assets

We do NOT sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies: Required for website functionality, shopping cart, and checkout
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used for advertising and retargeting (Facebook Pixel, Meta tracking)

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Data Security

We implement industry-standard security measures to protect your personal information:

SSL/TLS encryption for all data transmitted between your browser and our servers
PCI DSS compliant payment processing through Stripe
Secure data storage with access controls and encryption
Regular security audits and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but take all reasonable precautions to protect your data.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Order and transaction records: 7 years (for tax and accounting purposes)
Account information: Until you request deletion or close your account
Marketing communications: Until you unsubscribe
Website analytics: Aggregate data retained indefinitely

8. Your Rights and Choices

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal information
Opt-Out: Unsubscribe from marketing emails (link provided in every email)
Data Portability: Receive your data in a portable format
Object to Processing: Object to certain uses of your information

To exercise these rights, contact us at support@wearyolo.com

9. International Users

YOLO operates in Canada and the United States. We currently only ship to the United States and Canada. If you are accessing our website from outside these regions, please note that your information will be transferred to, stored, and processed in Canada and the United States.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@wearyolo.com and we will delete the information.

11. Third-Party Links

Our website may contain links to third-party websites (e.g., Apple App Store, social media platforms). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: