Our Promise to You
We stand behind our products. If SilentRest Pro™ doesn't work for you within 30 days, we'll refund your purchase—no questions asked.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee on all SilentRest Pro™ purchases. If you're not completely satisfied with your device, you may request a refund within 30 days of receiving your order.
Refund Eligibility
Request must be made within 30 days of delivery
Device must be returned in its original packaging
All accessories and documentation must be included
How to Request a Return
1. Contact Us
Email support@wearyolo.com with your order number and reason for return
2. Ship It Back
Package the device securely and ship to our returns address (provided via email)
3. Get Refunded
Receive your refund within 5-7 business days after we receive your return
Important Return Details
Return Shipping Costs
Customers are responsible for return shipping costs. We recommend using a trackable shipping method as we cannot guarantee receipt of returned items without tracking.
Refund Processing Time
Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be issued to your original payment method.
Non-Returnable Items
Items that show signs of damage, misuse, or are not in resaleable condition will not be eligible for refund. Hygienic concerns require that the device be properly cleaned before return.
Exchanges & Damaged Items
We currently do not offer direct exchanges. If you receive a damaged or defective product, please contact us immediately at support@wearyolo.com with photos of the damage. We will arrange a replacement at no cost to you.
For damaged items, we cover return shipping costs when the damage is due to manufacturing defects or shipping issues.
Need Help?
Our customer support team is here to assist you with returns, refunds, or any questions.
Email SupportResponse time: Within 24 hours